Shipping policy

Shipping Policy

At Ayneskia, we strive to make shopping in India clear, simple, and convenient. That is why we maintain a transparent shipping policy for all our customers. We offer free shipping on all orders within India.

Delivery Area

This shipping policy applies to orders delivered within India only.

Processing and Delivery Times

Estimated time frames for all shipments are as follows:

Cut-off time for order placement: 6:00 PM (Indian Standard Time - IST). Orders placed after this time will be processed on the next business day, which may extend delivery by 1 additional business day.

Order processing time: 1–2 business days (Monday to Friday). Once processed, the order is handed over to the shipping carrier.

Transportation time: 4–7 business days (Monday to Saturday).

Estimated delivery time: 5–9 business days.

Business days refer to Monday to Saturday, excluding public holidays in India.

Carriers

We ship through trusted delivery partners across India, including:

• Delhivery
• Blue Dart
• XpressBees
• Ecom Express
• India Post

Shipping Costs

Free Shipping: All orders within India qualify for free shipping. No minimum purchase is required.

Delivery Issues

If you experience shipping delays, damaged parcels, or missing items, please contact our customer support team. We will assist you in resolving the issue as quickly as possible.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this tracking number on our Order Tracking page to check the latest shipment status.

Questions?

Please visit our Frequently Asked Questions (FAQ) page or contact our customer support team for assistance.

Contact Details

Store Name: Ayneskia
Address: Rua da Torrinha 30, 4050-172, Porto, Portugal
Email: support@ayneskia.com
Phone: +91 9093878473
Customer Service Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

We aim to respond to all email inquiries within 1–2 business days.